SPM (Solution and Performance Management) Network Support Engineer

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition has been the foundation of the Fujitsu’s success since its inception.  In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value.  Fujitsu wants innovators like you!
Req ID:15143 

SPM (Solution and Performance Management) Network Support Engineer

Job Description

The FNC Services organization is looking for a Network Support Engineer to join the Solutions and Performance Management team in North Dallas, Texas. Seeking a highly driven individual who is excited to solve complex network issues and build state of the art networks.

Responsibilities

• Configure multi-vendor equipment. Vendors include but not limited to Juniper, Nokia, RAD, Cisco, Fujitsu, Infinera equipment
• Troubleshoot network issues involving multiple vendors
• Work with multi-vendor TAC (Juniper TAC, Nokia TAC,) to resolve hardware/software issues
• Escalation point for Fujitsu NOC front line serving multiple customers and vendor types.
• Work with external customers on different occasions involving device turn-ups, circuit creation and network escalations issues.
• Create Method of Procedure and test procedures in lab based on hardware/software needs.

Required Candidate Skills and Experience

• Hands on knowledge in IP networking technologies: subnets, protocols including OSPF, BGP, ISIS, MPLS
• Expertise in multi-vendor platform configurations and troubleshooting including Nokia, Juniper, Cisco, and Fujitsu equipment.
• Good understanding of networking protocols involving Layer 3 routing and Layer 2 switching using different protocols like OSPF, ISIS, MPLS, and BGP.
• Hands on working knowledge of Nokia, Cisco, Juniper, and preferably have some transport knowledge with similar vendor products.
• Ability to work in a dynamic and time sensitive environment meeting customers' SLA
• Experience with any of the following is a huge plus: Infinera, Coriant, Ciena, RAD, and any vendor experience with optical equipment.

Additional Requirements

• BS Degree in computer science, engineering, or equivalent experience desirable.
• 5+ years in IP networking, Network Operation and troubleshooting.
• Nokia, Juniper, or Cisco certifications is desirable.
• Working knowledge of IPV6 is a plus.
• Experience in resolving critical network issues as an individual and in a team environment is desirable

 At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

California Privacy Act: https://www.fujitsu.com/us/Images/CALIFORNIA-CONSUMER-PRIVACY-ACT-NOTICE.pdf

At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

California Privacy Act: https://www.fujitsu.com/us/Images/CALIFORNIA-CONSUMER-PRIVACY-ACT-NOTICE.pdf