Manager: Netmod Program Mgmt

About 1FINITY

 1Finity, a Fujitsu company, is a global provider of communications networks for our connected world. We uniquely combine technological leadership and expertise in open optical and wireless networking, network automation, and applied AI/ML to design, build, operate, and maintain critical digital communications network infrastructure. Collaborating closely with ecosystem partners, we deliver transformative outcomes for service providers and network operators, and enable them to lower TCO, improve network performance, and increase energy efficiency. We’re also a diverse, inclusive, and innovative workplace that achieves together.  We offer highly competitive compensation, benefits, and career development opportunities, as well as flexible options for working your way.  See what working at 1Finity looks like at https://www.linkedin.com/company/1finity-inc/. For more information, please visit https://1finity.com/?utm_source=li&utm_medium=soc.

Req ID:16444 

Are you a leader with an unyielding passion for driving change and helping shape the future of networking? Join 1FINITY as our Manager Netmod Program Mgmt. and directly lead the charge in transforming networks!

As Manager: Netmod Program Mgmt, you'll lead and empower the team to deliver on complex customer challenges for transforming their networks.   The transformations will include taking vintage equipment and deliverying a new cutting edge network. This role blends technical leadership, strategic customer engagement, and critical pre/post-sales support, program/project management, financial ownership and customer satisfaction.

Responsibilities:

• Delivery Excellence: Guide the team in delivering Netmod services to customers.   Do this with efficiency, focus on profitability, urgency and customer satisfaction
• Technical Expertise & Mentorship: Act as a driving force, technical mentor and escalation point to ensure the team develops deep expertise in 1FINITY, partner products, and the latest communications technology.
• Tool Innovation: Oversee the use of NetMod tools to improve customer experience and boost team efficiency during the delivery process.
• Cross-Functional Collaboration: Ensure seamless communication and strategy execution with customers, executives, and delilvery.
• Talent Management & Development: Recruit, hire, and manage a high-performing team that has experience with program/project management, delivering network transformation of vintage equipment and develop the next generation of delivery excellence.

What We're Looking For:

• A proven leader who can motivate and manage a delivery team and develop the structure and processes needed to deliver consistent results for the customer and 1Finity.
• Expertise helpful in DACs, SONET, TDM as well as CEM and other more current technoolgies and OEM products.
• Outstanding ability to communicate with customers and provide scheudling, status and challenges before, during and after delivering a service.     Continuous improvement of the process and structure to drive down costs, improve performance and enhance customer satisfaction. 
• Knowledge of P&L management and experience in developing large scale delivery plans, resource requirements and then executing the plans.
• Bachelor's degree in a relevant technical field.  10+ years working with services, manufacturing, and customers
• Experience developing SOWs, pricing and ensuring profitable results
• Bonus Points:
  • Master's degree or advanced certifications in relevant technologies or leadership.
  • Strong background in delivering services and working in customer sites
  • Experience with CRM systems (e.g., Salesforce) and pipeline management.
  • Proven track record of building and scaling high-performing technical teams.
  • Familiarity with the data communications industry and competitive landscape.

At 1Finity, one of our corporate principles is "We respect human rights”. This commitment guides the actions of every 1Finity Group member and is fundamental to how we operate, both as individuals and as a company.  We are proud to be an equal opportunity employer that values diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

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