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Complex Maintenance Offer Specialist

Date: Nov 19, 2022

Location: Richardson, TX, US, 75082

Company: Fujitsu Network Communications, Inc.

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition has been the foundation of the Fujitsu’s success since its inception.  In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value.  Fujitsu wants innovators like you!
Req ID:12957




The Complex Maintenance Offer Specialist position is charged with executing account strategies in support of the Service Operations & Maintenance line of business goals. Goals are to drive service revenues, improve competitive position, and participate in cross-functional teams as required to effectively support the development of complex solutions and close offers.




  • Position is responsible for supporting complex account solution creation strategies & programs to drive Maintenance, Managed, Public Broadband, and XaaS (Everything as a Service) revenues.
  • Provide input into a cross-functional teaming arrangement targeting service acquisition campaigns/programs that fuel increased market penetration, adoption rates, and channel expansion.
  • Work with Sales in executing strategies to close opportunities, participate in conference calls and customer visits. 
  • Collaborate cross functionally on competitive positioning, selling, pricing, market development and customer loyalty creation.
  • Identify and articulate market and customer requirements, preferences, and develop customized go-to-market programs for customer segments.
  • Attainment of defined success metrics for Services:
    • Margin targets
    • Revenue/Booking targets
    • Attach rate targets




  • Bachelor’s degree in Finance, Marketing, or Business; MBA or advanced degree preferred
  • 5+ years related experience in business development/marketing/sales is a plus
  • Knowledge of Information & Communications Technology market
  • Managed services industry knowledge in network communications, managed applications, and IT technologies
  • Action and results oriented work habits. Aggressive, ownership, and accountability
  • Solutions based selling experience with strong negotiation skills
  • Self-starter with excellent follow-up and critical thinking skills
  • Outstanding project/program management skills with strong interpersonal communications (speaking & writing)
  • Team player with ability to influence others to achieve revenue goals





At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

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Nearest Secondary Market: Fort Worth

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