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Process Manager II

Date: Oct 14, 2021

Location: Richardson, TX, US, 75082

Company: Fujitsu Network Communications, Inc.

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition has been the foundation of the Fujitsu’s success since its inception.  In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value.  Fujitsu wants innovators like you!
Req ID:12797


Key Accountabilities:

Process Manager is responsible for supporting the Program Management Team and Wireless Team in improving processes and managing the financial performance:

  • Track and report margin, revenue, and forecast for Design|Build lines of business
  • Identify process improvement opportunities and drive end-to-end process design and new system implementation collaborating with Project Management, Engineering, Finance, and Order Management Teams:
  • Supports PCA, OM, TrueNet, and Finance Teams in day-to-day process and issues resolution on pass-thru projects:
    • Primary point of contact to set up new pass-thru projects
    • Works cross-functionally to improve pass-thru process
  • Design reporting and perform analysis to drive results, minimize mistakes, and increase efficiency, especially for growing Wirelss line of business
  • Address breakdowsn in process by executing root cause analysis and implementing corrective actions
  • Identify, document, and communicate any gaps in standard operating procedures and processes, make recommendations, design, and implement methods/solutinos to support continuous improvement


Key Performance Indicators:

  • Successful delivery of customer requirements
  • Improved profitability
  • Increased revenue
  • Increased accruacy and efficiency in end-to-end program management


Key Related Parties:

  • Program Managers & Project Control Analysts
  • Wireless Engineers, ISP Engineers, OSP Engineers, Network Engineers, Network Integration Engineers, and Physical Design Engineers
  • Services BU Quality and Vendor Management
  • Finance and Order Management


Desired Experience & Knowledge:

  • Bachelor's degree in Business or related field
  • 2-5 years of finance, project management, or business process management experience
  • Experience analyzing and improving business processes
  • Comfortable tracking and reporting financial metric such as revenue, margin, and forecast
  • Demonstrated project management skills with ability to manage multiple tasks in a dynamic environment
  • Practive team player able to thrive in ambiguity, and navigate complexity to develop solutions
  • Experience working in SAP perferred


At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

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Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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