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Quality Engineer III

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Date: Jun 1, 2022

Location: Richardson, TX, US, 75082

Company: Fujitsu Network Communications, Inc.

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition has been the foundation of the Fujitsu’s success since its inception.  In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value.  Fujitsu wants innovators like you!
Req ID:14238 

 

 

JOB DESCRIPTION (Include primary purpose and major functions):

The Corporate Quality team in our Richardson, Texas office is looking for a Qualty Analyst to join our team. As part of this role, you will be challeneged to help drive innovation within our Reliability Quality team. Role includes but is not limited to identification of system deficiencies, customer satisfaction, driving issue resolution and use of analytical tools for conducting analysys and driving results and process improvements. You will:

  • Able to learn/understand basic system architechture and operation in order to define and resolve issues
  • Established analytic methods for identification of problem areas as they relate to s/w deployments, system integration and applications related to Photonics and Wirless products
  • Perform classificaiton of defect types to identify potential sources in requirements, design, configuration through reliability analysis and software bug tracking and develop counter-measure plan to address issues
  • Collaborate with PLMs, software and/or hardware engineering teams for documenting and reporting issues and final resolutions to stakeholders
  • Participate in the developemnt of processes and procedures for reporting of metrics
  • Drive corective aciton process in order to eliminate customer issues
  • Able to communicate effectively with customers (internal and external)
  • Attend/lead departmental and project meetings

This person will be assigned to a reliability quality group and work on reporting and improvement project, This reporting improvement will help better communicate our performance to our internal customers and help streamline our reporting/identfication to others.

 

Qualifications:

  • Bachelors or masters in Computer Science, Business Administration or related field
  • 3-5 years experience
  • Proficient in Microsoft Tools (PowerPoint, Excel)
  • Proven ability to contirbute in a collaborative environment
  • Use of data analytics for issue resolution
  • Able to utilize and analyze s/w and h/w bug tracking
  • Excellent written and verbal communication skills

 

 

At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

California Privacy Act: https://www.fujitsu.com/us/Images/CALIFORNIA-CONSUMER-PRIVACY-ACT-NOTICE.pdf


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
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