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Services Complex Offer Manager IV

Date: May 12, 2023

Location: richardson, TX, US, 75082

Company: Fujitsu Network Communications, Inc.

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition has been the foundation of the Fujitsu’s success since its inception.  In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value.  Fujitsu wants innovators like you!
Req ID:15426


This role is charged with being one of the Complex Solutions Capture Leads for complex service offers and non-standard service development to help increase Global Services Solutions Business Unit (GSBU) Line of Business penetration.


This position is specifically responsible for the following key functional areas:

  • Offer Development

    • Team leader to perform the evaluation, offer strategy and development of complex/non-standard offers to fuel increased GSBU adoption rates and channel expansion
    • Assist with assessments as to bid or no-bid of identified opportunities
    • Engage and lead a team of internal Subject Matter Expert (SME) resources and Line of Business (LOB) owners for concurrence of planned offers
    • Work with SMEs and third-parties as needed to create offer content, written narratives for complex and non-standard offers and customer presentations
    • Create the P&L statement for approval by LOB owners of tenders
    • Ascertain and negotiate scope of work and pricing with Sales, LOB owners and customer, as needed
    • Contribute to Statement of Work (SOW) development/assist GSBU SOW Specialist (SME liaison to Legal) to transition offer to commercialization and deliverables, as needed
  • Sales Support

    • Act as GSBU’s liaison with Sales, third party and SMEs on assigned opportunities
    • Present/educate customers on Fujitsu GSBU offers, if needed


  • Excellent analytical, verbal, written, presentation and Excel skills
  • Ability to work with diverse teams to facilitate and achieve results
  • Ability to communicate with management, team leaders, Legal and purchasing groups as well as vendors
  • Detail, quality and timeline-oriented
  • Exhibits commitment, resilience, accountability and teamwork
  • BBA/MBA preferred
  • Microsoft Office applications


At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

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Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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